COBRA and Continuation Services Distinctions

Outsourcing COBRA compliance and other continuation functions requires high attention to detail. Consultants and employers attribute Benesyst's attitude of constant quality improvement to Benesyst's rock-solid performance results. Benesyst distinctions include:

System Flexibility

Benesyst's adaptable system can accommodate almost any COBRA, Retiree Billing or Severance Arrangement administrative requirement.

Process Integrity

Benesyst's implementation, testing and audit procedures insure a high integrity service product. These processes have been, in part, responsible for our high client retention rates over the years. All procedures (manual and automated) are documented, tested and performance is measured. All output is archived. You can be sure of the end product with Benesyst.

Reliability

Many systems only comply with federal law. Some comply with federal and certain state laws. Benesyst's secure systems are fully compliant with both federal and state law and all processes comply with HIPAA. Systems are fully backed up and fully redundant, and uptime exceeds 99%.

COBRA Eligibility Management

Carrier Eligibility Management (CEM) allows employers to delegate all COBRA enrollee and related carrier billing and eligibility functions to Benesyst. Once the employee terminates (or a covered person otherwise loses coverage), Benesyst takes it from there.

The employer has full informational access and reporting online, 24/7. The employer instructs the carrier to split-bill all COBRA enrollees (and/or retirees) to Benesyst directly. Benesyst will reinstate and terminate coverage from COBRA or Retiree Plans as appropriate according to established plan rules. Benesyst manages all customer service functions as well. CEM truly gets the employer out of the COBRA administration business. This function is available for almost any size employer.

Integration With FSA and Benesmart

Using Benesyst's COBRA and Continuation Services entitles employers to savings on, as well as connectivity to our FSA and BeneSmart platforms. This means you can consolidate services with one responsible vendor.