Mass Transit FAQ's
What expenses can be pretax?
Mass transit—may be publicly or privately operated and includes bus, rail and ferry. Vanpools and Commuter highway vehicles
What are the monthly pretax limits?
The American Taxpayer Relief Act of 2012 was signed into law on January 2, 2013, and set the monthly pretax limit at $245 per month for 2013.
**Update October 31, 2013**
On October 31, 2013, the IRS published guidance on the pretax limits for 2014 (beginning January 2014). Unless further legislation is passed prior to year end, the pretax deduction will decrease to $130 per month for public transportation and vanpooling. The pretax deduction for Parking is scheduled to increase to $250.
How do I participate in the program?
You can enroll any month online. You must make your selections by the 10th of the month (or by the 4th of the month for Long Island and Metro North Railroad) to receive your order by the first day of the of the following month. You order will automatically be processed by Payroll Deduction.
What expenses aren't included in this program?
Carpooling, mileage, tolls, and fuel are not part of this program. Business travel and reimbursed expenses are also excluded.
Do I need to submit any receipts?
You do not need to submit any receipts when you order your passes online.
Can I order the exact pass that I use now?
Yes, we offer more than 100,000 different types of tickets and passes. If you don't see what you need, contact us and we'll add it for you.
Do I have to remember to place my order each month?
No, you can set your order up as recurring, and can elect to receive monthly reminder that you have an order.
Is a debit card available?
Yes, your can order a debit card for transit . The Commuter Check Card for Transit is accepted at designated transit retail centers where only transit products are sold.
What happens if my transit pass rate increases?
If you have a transit pass order in the shopping cart and the transit pass rate increases, your shopping cart will be updated to reflect the new rate. The system will automatically generate an email to you.
What happens after I submit my transit order?
Your transit pass will be sent to your address on file. Your pass is mailed by the 23rd of the month for use the following month.
What if I do not know what type of transit pass I normally purchase?
After you select the transit authority you use, a table of available transit passes will display at the bottom of the screen. If you are not sure what pass you normally purchase, you can visit the transit authority's website, by clicking on the Hyperlink located above the transit table. Please note: you must exit from the transit authority's website before continuing your order.
What if I receive the wrong pass in the mail?
Call customer service as soon as you receive the incorrect pass. Please make sure not to use the pass in any manner.