COBRA Administration
Outsourcing COBRA compliance and other continuation functions requires high attention to detail and full knowledge of regulatory requirements. Consultants and employers, alike, attribute our rock-solid performance and results to Benesyst's attitude of constant quality improvement.
COBRA Eligibility Management
Carrier Eligibility Management (CEM) allows employers to delegate all COBRA enrollee and related carrier billing and eligibility functions to Benesyst. Once an employee terminates (or a covered person otherwise loses coverage), Benesyst takes it from there. Employers retain full informational access and reporting online, 24/7. Employers can instruct the carrier to split-bill all COBRA enrollees (and/or retirees) to Benesyst directly. Benesyst will reinstate and terminate coverage from COBRA or Retiree Plans as appropriate according to established plan rules. Benesyst manages all customer service functions as well. Plainly put, our clients get out of the COBRA administration business and we focus on delivering superior service and compliant results.
Flexibility
Benesyst's adaptable system can accommodate almost any COBRA, Retiree Billing or Severance Arrangement administrative requirement. Process Integrity Benesyst's implementation, testing and audit procedures ensure a high integrity service. These processes have been responsible for a significant portion our high client retention rates over the years. All procedures (manual and automated) are documented, tested and performance is measured. All output is archived. You will be sure of the end product with Benesyst.
Reliability
Many systems only comply with federal law. Some comply with federal and certain state laws. Benesyst's secure systems are fully compliant with both federal and state law and all processes comply with HIPAA. Our systems are fully backed up and fully redundant, and uptime exceeds 99%.
Integration With FSA and BeneSmart®
Using Benesyst's COBRA and Continuation Services entitles employers to savings on, as well as connectivity to our FSA and BeneSmart platforms. This means you can consolidate services and administration using one responsible vendor.